retainer policy

To secure a date, upon booking a 50% retainer is required. The retainer is non-refundable and non-transferable. Please be advised, dates and scheduled makeup times will only be reserved when retainer is received. Your retainer will be non-refundable for reasons including but not limited to; cancellation of wedding, date change, change in services, weather, sickness, etc.

late policy

A late fee of $25 will be charged for every 15 mins of delay when a client is late for a scheduled appointment time, or if scheduled makeup time exceeds allotted times because of Client delays. This will be paid for in full before the Artist or client leaves. This also includes anyone in your booked party. If the Client (or anyone in your party) is late on the event date that time is deducted from the appointment time. If the Artist is not finished at the end of the allotted time because of tardiness the Artist will have to start the next client. If the Artist has time at the end they will finish the person who was late. The Artist is not responsible for tardiness and unfinished makeup due to the Client being late. This late policy is the same for Trial Runs. This is Non-Negotiable.

CANCELLATION policy

You may cancel your services at any time however; you will forfeit any and all retainers and/or payments made. In the event that an artist of Yella Rich Beauty is unable to perform services for any reason including but not limited to sickness, accident, weather, etc., reasonable accommodations shall be made up to and including a full refund of retainers for services not provided. In the event that Artist receives a written notice from Purchaser less than two weeks prior to event date that the artist’s services will not be requiered by purchaser, then purchaser will be liable for an additional $150.00 cancellation fee (excluding retainer and/or any payments made).